Smart.City is a mobile application, and web portal, which allows citizens and visitors to engage all of the city services from one application.
Citizens and visitors can log issues and request services from the municipality, such as electricity, water, gas, or private organization, such as Vodacom & DSTV
Citizens and visitors will also be able to request paying services from the ‘Man in a Van’, such as plumbers, electricians, pool repairs, handyman, etc.
Citizens and visitors will also be able to search and book activities in the city, such as a visit to the Zoo or a show
Log any issue with the city: Electricity, water, etc.
Enquire on the status of any issue with the city
Request any service from the city, e.g. install a prepaid meter
Log any issue with private service providers, like DSTV.
Enquire on the status of any issue logged with a private service provider
Request any service from private service providers, such as an plumber or baby sitter
Log any emergency or disaster, such as fire or ambulance
Enquire on activities in the city, such as shows or attractions
• One app to log all city related services: Electricity, Water, Roads, etc.
• One app to request all private services: Telkom, Vodacom, Man in a Van (Plumber, etc.)
• One app to log emergencies: Ambulance, Police, Fire
• One app to get all activities in the city: Shows, events, attractions
• One app that provides all relevant alerts: Outages (Water & Electricity), etc.
• Improve customer service
• Improved turnaround time and customer service
• Consolidation of requests = cost savings
• Notification to customers, the customer will receive the notifications that they want
• Rating of their sub-contractors, 5 start rating on the client’s application
• Sub-contractor payment management
• Marketing of the city
• Job creation opportunity (jobbing economy)
• Improved tourism
Joao Zoio
joao.zoio@mysmart.city
Mobile +27 (0)83 509 6847
Tel +27 (0)21 007 2618
4A Carpe Diem
26 Quantum Street
Techno Park
Stellenbosch
Cape Town
South Africa
Kennedy Mogotsi
kennedy.mogotsi@mysmart.city
Mobile +27 (0)83 656 9417
Tel +27 (0)11 467 8528
88 Studio Park
5 Concourse Crescent
Lonehill
Johannesburg
South Africa